PRIVACY POLICY


Introduction


This website, buckdenmarina.net is owned and operated by Bucken Properties Limited (BPL). BPL is committed to meeting our legal requirements with respect to Privacy for all who access and use our website and services. Under the UK and EU General Data Protection Regulation together “the GDPR” , we must comply with certain requirements that are designed to ensure that any personal data you provide to us is processed with due care and attention, and that you as an individual are aware of and know how to exercise your rights with respect to any personal data you trust us with.

What data do we collect and why?

BPL collects the personal details that you provide when you email us directly or using admin@buckdenproperties.co.uk.

Contact via Email:

We have no control over what you might put in a message, we will however, have at least the email address you mailed us from and what you put into the message. We recommend that you keep any personal details sent to us to an absolute minimum.

CCTV

BPL will be implementing a CCTV system, when this is operational we will update this section of the privacy policy.

How we use your information

This privacy notice tells you what to expect when GDPR Auditing collects personal information. It applies to information we collect about:

Visitors to our websites

This site only usews functional cookies (see cookie policy) then when you visit buckdenmarina.net, see Cookies section below

People who email us

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

If we consider the contents of an email to contain personal data we have not requested or more detail than we need then we will delete some or all of it immediately and request another with less personal details, or no personal details.

Whether you email us directly or via any of our generic addresses, we will only use the information you provide to respond to your enquiry and will keep it for 14 days after the last correspondence with you and then remove it, unless you become a customer and then your data will be stored and processed in line with our Client Privacy Policy and any Terms and Conditions related to the services.

By submitting personal data to us by way of an email or an enquiry you necessarily consent to us using that information to contact you in return to complete that enquiry. We do not use that data for any other purpose. For the avoidance of doubt the legal basis for processing your enquiry is ‘consent’.

If you agree to allow us to send you information about Products and Services by opting in to that service, you do that on the basis of consent.

External Sites

BPL is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

Who we Share Information With

We DO NOT share any data that you may email to us unless necessary to do so to respond to your email.

Overseas Transfers

BPL DO NOT and WILL NOT transfer the information you provide to countries outside the European Economic Area (“EEA”).

Where we use Google Analytics cookies and you have opted to allow them, you acknowledged that you have consented to their use and that the cookie data is processed outside of the UK and may be processed in the USA.

Where data is processed in the USA under these specific circumstances, we need to make you aware that personal data processed in the USA may not be afforded the same privacy rights as those in the UK or EU/EEA.

Notification of Changes

Any policy changes, either due to business reasons or future changes in legislation will be posted on this page and, if material, may be promoted on the Website or through e-mail notification.

Your rights as an individual in respect of the data we hold

respect the rights and freedoms of individuals and as such we would like to make you aware of the following.

You have the right to:

You also have the right to complain to this organisation as detailed within the ‘Complaints or Queries’ section of this Policy.

To exercise your rights above please contact BPL using any of the methods described under How to Contact us.

You also have the right to lodge a complaint with a supervisory authority, see Complaints or Queries below.

Complaints or Queries

BPL tries to meet the highest standards when collecting and using personal information and take any complaints we receive about this very seriously.

We encourage people to bring to our attention, if they think that our collection or use of information is unfair, misleading, or inappropriate.

If you wish to complain about this policy or any of the procedures set out in it please contact: admin@buckdenproperties.co.uk.

If for any reason you believe that BPL is not in full compliance with the GDPR or that a request or complaint has not been properly dealt with you have the right to lodge a complaint with the relevant supervisory authority, in the UK this is the ICO.

https://ico.org.uk/concerns/handling/ or call the ICO on 0303 123 1113.

Registered Office

Buckden Properties Ltd.
105 Wheatmmore Road
Sutton Coldfield
United Kingdom
B75 7JS Cookies

Cookies

Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This site only usews functional cookies as follows:

How to contact us

BPL identifies itself as the data controller for information you provide to us. You can contact us for information, or to exercise your rights under GDPR or to make a complaint using any of the following:

Email us: admin@buckdenproperties.co.uk or via our contact us page.

Write to us at our registered office address.

If you want to request information about our privacy policy you can email us at admin@buckdenproperties.co.uk.